Reduce Expenses
Virtual Mailroom
Support Distributed and Hybrid Teams
Mail Processing Automation
Integrate Mail Processing with Line of Business Apps
Records Conversion and Digitization
Reduce Risk
Current or Backfile Conversion
Paper, Large Format, Microfilm, Microfiche
Classification and Organization
Content Services
Using CFS Technology and Services to Preserve and Unlock Historical Title Records
  • Product Used
    CFS
  • Industry
    Insurance
  • Organization Size
    2000+
  • Location
    North America
Background
WFG National Title Insurance Company, a leading provider of real estate title and settlement services, has partnered with CFS (Cirrus File Server) to modernize and secure its historical land title archives. With roots dating back to the early 20th century, the company's archive includes a wealth of hand-drawn maps, microfilm, and microfiche records. To bring these critical documents into the digital age, WFG relied on CFS and its integrated services to create an indexed, searchable, and fully secure archive.
Solution
Through this partnership, WFG has not only preserved its historical records but also transformed its ability to retrieve, manage, and share information—empowering its staff to deliver seamless operations and exceptional service to customers.
Transforming Historical Records into Digital Assets
The engagement began with WFG’s extensive collection of historical documents, including hand-drawn maps from the turn of the 20th century and microfilm/microfiche assets. These physical records, which had become increasingly difficult to access and preserve, were digitized by CFS's expert services team. Using advanced scanning and data conversion techniques, the team transformed these analog materials into high-quality digital files.
Once digitized, the documents were integrated into CFS, where they are now fully indexed and searchable by both metadata and full-text search. This transformation not only safeguards these valuable historical assets but also makes them instantly accessible to authorized users, streamlining WFG’s workflows and enhancing its ability to meet customer and operational needs.
A Modern Archive for Efficient Operations
By leveraging CFS, WFG has created a centralized repository for its historical land title records. Staff members can now quickly locate and retrieve documents through an intuitive search interface, enabling them to:
  • Provide faster responses to customer inquiries.
  • Ensure accuracy and consistency in title research and verification processes.
  • Seamlessly share critical information across departments and teams.
The move to a digital archive has also reduced the risks associated with maintaining fragile physical records, such as degradation and loss, while ensuring full compliance with industry standards and regulations.
Secure, Compliant, and Future-Proof
CFS offers advanced security features, such as role-based access controls and data encryption, ensuring that WFG’s sensitive historical records remain protected at all times. Additionally, the scalability of CFS allows the company to continue expanding its archive as new records are digitized, ensuring that the solution grows alongside its needs.
Measurable Business Impact
WFG’s adoption of CFS and its integrated services has delivered significant benefits:

  • Improved Accessibility: Staff can now access and share historical records within seconds, dramatically reducing research and response times.
  • Enhanced Preservation: Fragile physical records have been safeguarded against degradation through high-quality digital conversion.
  • Operational Efficiency: Metadata indexing and full-text search capabilities have streamlined workflows and reduced administrative burdens.
  • Compliance and Security: CFS ensures that all records are managed in accordance with industry regulations, maintaining the company’s reputation for reliability and trust.
Ready to Modernize Your Historical Records?
WFG National Title Insurance Company’s transformation demonstrates how CFS can help organizations preserve their history while unlocking new operational efficiencies. Whether you’re looking to digitize historical records, streamline workflows, or enhance data accessibility, CFS provides the technology and expertise to meet your needs. Contact us today to learn how CFS can help you secure, organize, and unlock the full potential of your records.