Government agencies handle vast amounts of documents, including public records, permits, applications, and tax documents. Cirrus File Server (CFS) offers a secure, compliant platform designed to meet the complex needs of government entities. From enabling controlled public access to government records to automating internal document workflows, CFS streamlines document management, supports transparency, and reduces reliance on paper-based processes. With Cirrus File server, government agencies can optimize their operations, ensure regulatory compliance, and provide self-service access to citizens for public records.

Government departments such as building, tax, and zoning agencies manage a wide variety of records, from permit applications to property and tax records. CFS offers a secure, centralized platform to store, manage, and access these records, ensuring they are available to authorized personnel and the public when needed. By replacing outdated file storage systems and converting paper-based documents into digital formats, CFS enables government entities to improve operational efficiency, reduce costs, and support transparent governance.
For government agencies handling public records requests, CFS simplifies the process of providing controlled, self-service access to citizens, allowing them to retrieve the information they need without administrative intervention. This reduces workload while ensuring compliance with open records laws.

Many government agencies operate with limited IT resources, making it challenging to maintain complex document storage and access systems. CFS+Services provides fully managed IT support, from user management and system configuration to security monitoring and records organization. Government agencies can rely on CFS to securely store records, process public requests, and manage user access, without having to manage the technical complexities in-house.
With CFS+Services, building departments can easily manage permits and applications, while tax departments can securely store tax records, ensuring they remain compliant with regulations while improving data accessibility for both internal staff and citizens.

One of the key challenges for government agencies is managing public access to records. With CFS, government entities can create controlled, self-service portals where citizens can access public records—such as property records, permits, and tax documents—without the need for manual intervention. CFS ensures that public records are securely stored, easily searchable, and accessible based on predefined permissions, helping to fulfill transparency mandates while reducing the workload for government employees.
For example, a city’s building department can make historical permits and engineering drawings available to the public, while the tax department can provide access to past tax filings and assessments, all within a secure, automated system that tracks document access and ensures compliance with public records laws.

CFS integrates AI tools that help government agencies manage large volumes of documents more effectively. AI can automatically categorize and tag government records—such as property records, permits, and tax filings—based on their content, improving searchability and compliance with retention policies. This reduces the administrative burden and ensures that records are properly classified, securely stored, and easily retrievable when needed.
For instance, AI can be used to classify documents related to a particular zoning application or to automatically identify documents that need to be retained for compliance with government record-keeping laws.

CFS supports the dual management of both digital and physical records, making it easier for government agencies to maintain control over their entire records library. For physical records still stored on paper—such as property deeds, permits, or tax records—CFS enables administrators to apply the same metadata used for digital records. This includes metadata fields such as filing location (cabinet, drawer, folder) to ensure that physical records are as easily searchable and accessible as their digital counterparts.
This hybrid approach to record management helps government agencies manage physical records efficiently, while making future digitization simpler and more organized. By maintaining a unified system for both types of records, CFS ensures compliance with regulatory standards and simplifies the retrieval process for staff.

Government agencies frequently manage a mix of digital and paper-based records, especially for historical archives. CFS provides Records Conversion Services, allowing government departments to digitize large-format paper documents (such as engineering drawings or property records) and microfilm/microfiche archives. By converting these records into digital formats, government entities can reduce storage costs, improve accessibility, and ensure that important historical records are preserved for future generations.
Outsourcing paper-based document conversion to CFS enables government agencies to focus on serving citizens, knowing that their records are secure, searchable, and compliant with archival standards. This service is particularly beneficial for departments managing large volumes of property records, historical documents, or engineering plans.